Hi!, i am
Pratap
System engineer
I love being an Analyst and have rich experience in the System Engineer in IT Infrastructure. Proactive in Operation processes and building focused with Level 2 activities.
I love being an Analyst and have rich experience in the System Engineer in IT Infrastructure. Proactive in Operation processes and building focused with Level 2 activities.
I am a System Engineer, carrying rich experience with IT Industry in multiple roles. Outgoing and self-motivated with a strong desire to shine as an Individual Contributor or as a team member. Keen to work with new idea and determine to complete the job on time.
Transition phase
IT Operations
CSI
June 2015 to Oct 2018
IT Operations
Atos, India
Apr 2015 to May 2015
Operation and mobilization
OM, India
Nov 2010 to Sep 2011
Technical support engineer
Smartchip, India
Sep 2018 to May 2020
System engineering
Czechia, Prague
Sep 2012 to May 2015
Master in computer application
RK. University
Sep 2008 to May 2011
Bachelor
Dr. VRG, College, Porbandar
13th feb,1990
I first cried on 13th feb in small village from India.
may, 2003
I have finished my secondary school from 1 to 7 standsrs.
may, 2007
I have finished my higher secondary education in year 2007 which had three years from 8 till 10th standards.
Sep, 2008 - May 2011 (Dr. VRG College, Porbandar, India)
I have finished three years of bachelor degree from year 2008 - 2011. Name of the degree "Bachelor in computer applicaiton" (BCA) from Saurashtra University - ACCREDITED GRADE "A" BY NAAC.
Sep, 2012 - May, 2015 (RK. University, Rajkot, India)
Finished three years master degree from year 2012 - 2015. Name of the degree "Mster in computer application" (MCA).
June, 2015 (Atos, Vadodara, India)
Selected in Atos (A French based multinational company) from RK. University's campus recruitment. Got onboard traning on various technologies.(Windows and Linux servers, Databse, Networking, ITIL framework, Various ISO standards IT security, RHCSE (Red Hat Certified System Administrator).
Sep, 2015 (Atos, Vadodara, India)
Performed L1/L2 activities On Linux distribution. User creation and deletion, disk expansion, directory permission, server's health check, job scheduling, Also completed mandatory certifications as per the company’s policy.
Feb, 2016 (Vadodara, India)
Interacted with Transition Manager for transferring activities from DLL to ATOS.
Coordinated with client to define day-to-day activities and understood criticality ofactivities and created procedures for day-to-day activities and acquired approval for the same with respective SME (Subject matter experts) from DLL side.
Collaborated with DLL to define SLA and different KPIs and reported part for measuring quality of service delivered to DLL.
Performed testing and managed day-to-day activities to ensure testing and performed as mentioned in procedure before operation phase starts.
Aug, 2016 (Atos, Vadodara, India)
Promoted as Associate engineer in Atos.
Jan, 2017 (Atos, Vadodara, India)
Merit of receiving 5 out of 5 rating constantly for exceptional performance and received compliments from client / managers for extraordinary efforts. Recognised as Star Performer for extraordinary efforts demonstrated in the project.
June, 2017 (Atos, Vadodara, India)
In June 2017, I have been promoted as System engineer
Dec, 2017 (Atos, Vadodara, India)
Conferred with Accolade Champagne – Sport Award for going extra mile, being proactive, extra commitment and efforts in completing the project assignment.
Steered efforts in maintening NOC 24*7 team and met the SLA and IT operations as per guideline.
Jan, 2018 (Atos, Vadodara, India)
Acted as Tech lead for to providing End2End customer landscape solutions and led the team of NOC 24*7.
Led the daily huddle to discuss action plan for the day and identify the any concern of team and resolved them on priority basis.
Managed the operational escalation from clients and ensured the team works as per the defined procedure.
Suggested service improvement to the current way of working in daily OPOM (Operational Overview Meeting).
Led the weekly service review meeting with Tower Head to discuss on over all operation activities.
June, 2018 (Atos, Vadodara, India)
Worked on ticketing (incidents, change, service requests, Problem).
VMware admin experience (build server from templates, resource management).
Performed daily system checks on servers to ensure high performance.
System Backups and Restore.
Patch Management.
Industry certifications (ITIL V3, Vmware).
Nov 12, 2018 (Atos, Vadodara, India)
June 15, 2018 (CZU, Prague, Czecha)
Started second Master degree Informatics (System Engineering).